We would love to hear from you!
Our customer support and account management team strive to provide the best service possible. We are passionate about our services and products as well as our customers and the working relationships we form. We take pride in setting the standard when it comes to the level of services provided and promise to never let you down. We are waiting to help you find the best solutions for your company. If a solution does not already exists, we will work together to create a solution that resolve any issues your business might be facing.
PO Box 19003 Asheville, NC 28815
(828) 527-0188 (toll free)
(910) 620-1177
We work with a broad range of company types [small start-ups, large corporations, nonprofits, B2B, B2C and more] across many business industries [technology, food, apparel, health + beauty, camps, travel, finance, arts, fair trade, and more.]
Over the years, we’ve helped businesses improve customer service, market their products, and attract customers. Functionality requests range from basic to advanced. Our team takes the time to get to know your industry, organization, and competitors to ensure your site supports all of your goals.
Our standard websites take approximately 9-120 days to create. Our E-commerce (online store) websites take approximately 160 days to create. This time will vary from project to project.
This is a great question to ask and you should ask it of any web design and development firm you are considering. Many firms will farm out work to freelancers or interns. Some firms give little or no access to client’s who want to speak directly with their designers or developers. Our clients work directly with our designers. Who that will be depends on your project needs and what stage of the process you are in during the project. The Founder, Kaden also stays involved from start to finish.
WordPress is a great content management system that now powers more than 30% of the web. Its huge market share is due to it’s flexibility and ease of use. Don’t worry, we’ll teach you how to manage it and help you along the way.
YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of the website. Our team is just irresistible that way. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.
There’s not one single answer to this question. A website design is quoted based on the needs of each individual project. Every website is unique and requires different components; we design and develop custom websites specifically for your small business. We’ll ask a lot of questions, assess your needs, and give you a quote based on that assessment. Most of our sites run in the $3,000 – $5,000 range, but can be more or less depending on needs.
Nope! We work with clients all over the world. Our whole team works remotely, allowing us to find the absolute best team for our business.
Yes! We love it when our clients take control of their website and learn to manage it on their own. We’ll provide you with a set of comprehensive video tutorials to help you learn your way around, as well provide you with a training session to help get you on your way. (Note: We love to answer your questions!)
Yes we can! We provide on-going support for many of our clients. Support start at $100 a month.
Usually that is you. You are the expert on your business, so it’s usually best if it comes from you. If you need help, we have a copywriter on our team who can help clean up or write original content for you at an additional cost.
Websites are stored – or “hosted” – on a publicly-accessible computer (a server). Some websites require an entire server to themselves. Others can share a server with 100s of other websites. The storage space, and the features that come with it, make up your hosting plan.
Before you begin your comparison journey, you have to decide what type of web hosting will fit your needs as a webmaster. Your basic choices are shared, reseller, VPS, and dedicated hosting.
If you are just starting out online and you don’t have a lot of websites, then you may want to begin comparing cheap shared hosting plans. If you want more freedom over your hosting account, then you may want to choose a more powerful VPS hosting plan instead. Finally, if you’re extremely serious about being successful online and you want the best of the best, then you should being comparing dedicated hosting plans.
Web servers are critical elements of the internet, as every web site needs one in order to function. Essentially, web servers are computers that are responsible for transmitting data from a web site to the site visitor’s computer. Without a web server your web site could not exist, because there would not be anywhere to store the data and send it to a visitors computer.
There is a variety of web servers available on the market, with each one designed to accommodate a different range of client needs. If you want your site to perform optimally, then you will need a capable web server. Make sure you become familiar with web servers and their uses before you proceed with your online endeavors.
Server uptime is a term used to describe the amount of time that a web server is fully functional and online. When a server crashes or goes offline, all of the web sites hosted on it are also rendered useless until it the problem is repaired. Thus, server uptime is direct indicator of the reliability and consistency of a web hosting provider.
Most web hosting providers have a seal posted on their web site that guarantees more than 99 percent uptime. While this may seem appealing, the truth is, most companies do not live up to this promise. If you have been experiencing frequent downtime then you may want to switch web hosting providers. Every time your site crashes you are potentially losing money. This is especially true if you are operating an eCommerce web site.
Virtual hosting, also known as shared hosting, involves operating your site on a server that hosts multiple sites. In other words, your site is sharing the processing power, bandwidth and memory along with other sites on that particular server. This form of Web hosting is sufficient for the vast majority of websites. It’s also a reliable and inexpensive solution for sites that do not need the power of a dedicated server.
A shared web hosting service is an agreement whereby each user gets a certain portion of total available resources. Multiple domains are hosted by the same server, which means that the server’s capabilities are split between multiple domains. This means that these websites will not experience as robust of performance as a website that has a dedicated server applying all of its resources solely to one website. If requests come in for multiple websites on the same server simultaneously, the server will only be able to transfer so much information at a single time. For low-bandwidth websites, the delays will often be unnoticeable, but for more burdensome websites, the delay can be significant.
Dedicated hosting means you have full control of the entire server without sharing resources with any other website. You can do whatever on the server according to your requirements such as software installation, web server customization etc.
A dedicated server is a bit more expensive than a shared or VPS hosting, with a dedicated server, hundreds of your own sites can be hosted at the same time without sacrificing one bit of functionality.
VPS means to divide a dedicated server into several virtual machines and each virtual instance has it’s own OS and dedicated resources. VPS hosting is to offer these virtual machines to webmasters with a monthly fee. Comparing to dedicated server hosting, it’s much more affordable and expandable.
DNS servers are web servers that are specifically used to connect on the domain name system. It convert the IP addresses of web sites into names that can be typed into the address bar of a browser. DNS servers use special networking software to transmit information from the server to site visitors and web servers.
Bandwidth is the amount of data that is accessed while viewing a website. Every time a user views a website, data is transferred, and the measurement of that transfer is bandwidth. In general, images, audio files and video files are higher in bandwidth than text. That means that if you have a more burdensome website in terms of bandwidth – if you have lots of video or streaming audio, for example – you have a higher bandwidth requirement than someone with a simple text-only website, or someone with only a few low-resolution images. Some web hosts offer unlimited bandwidth, and some place a cap on it.
Your money back guarantee is how we ensure your satisfaction is met! If within 30 days you are not completely satisfied with our service, we offer a 100% refund. No questions asked.
Build and protect your brand with us and we promise we will be right there with you as you grow. We love to see our businesses succeed. That is why we love consulting with our clients.
1827 Freeman Town Road
Lake Lure, NC 28746910-620-1177
Mon-Fri 8am-6pmGet In Touch!
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